GemDrop by Facets Fine Jewelry
Expert Repairs,
Wherever You Are
Ship your jewelry to our Brooklyn studio from anywhere in the country. Every repair is done entirely in-house by master goldsmiths with 85+ years of combined experience.
The Process
How It Works
Submit Your Request
Fill out our simple form — describe what's wrong in plain words and upload a photo.
Ship It To Us
We'll send you a prepaid shipping label. Pack your jewelry securely and drop it off anywhere.
Receive Your Quote
Our master jewelers inspect your piece and send you a detailed repair quote within 48 hours.
Get It Back
Once approved and repaired, we ship your jewelry back to you — fully insured, good as new.
Our Expertise
Why Facets Fine Jewelry
Antique & Estate Specialists
Victorian, Art Deco, and Edwardian pieces restored with full preservation of patina and hallmarks.
Master Craftsmen Since 2001
Decades of bench experience: stone resetting, prong work, chain rebuilding, engraving, and platinum.
Laser Soldering Technology
Precision joins with minimal heat — protecting stones, settings, and delicate antique metalwork.
100% In-House, Never Outsourced
Every jewelry repair is done in our Brooklyn studio. Your piece never leaves our hands.
All Luxury Brands Welcome
Cartier, Tiffany & Co., Van Cleef, Bulgari, and all fine jewelry designers accepted.
What Our Clients Say
“I bought my wedding band at Facets in 2016 and have come in for repairs and tune-ups since. After I banged it up, they restored it and made it look like new. The customer service is fantastic — attentive, communicative, and customer forward.”
Naomi M.
Ring Restoration
“I always have a positive experience here. I have brought in things to be adjusted, restored, and sized. Irena is so kind and knowledgeable, listening to my requests and taking the time to make sure things get done right. This will be my first choice, every time.”
Deb D.
Repair & Restoration
“Fixed a necklace others said couldn't be fixed, plus explained another wasn't broken — I'd just forgotten how to close the clasp. Honest, skilled, and genuinely helpful.”
Catherine D.
Necklace Repair
Founder & Designer
A Message from Our Founder
Irina Aran
“Every piece that comes through our door is treated like a family heirloom. Whether it’s a grandmother’s Art Deco ring or a modern engagement band, we approach every repair with the same care, precision, and respect for its story. That’s been our promise since the day we opened in 2001 — and it always will be.”
Irina Aran is the founder and designer of Facets Fine Jewelry, a boutique and design studio in Park Slope, Brooklyn. A recognized expert in antique and estate jewelry, she has been quoted in The New York Times, WWD, Quartz, and Natural Diamonds, and featured on FOX 5 New York and Fox Business. Under her leadership, Facets has grown from a small family business into one of Brooklyn’s most trusted fine jewelry destinations.
Read Irina’s Full StoryOur Studio
The Facets Workshop, Brooklyn
99 7th Ave, Park Slope · Three full-time master goldsmiths · 85+ years combined experience
Store Hours
Walk-ins welcome Mon–Thu & Sun · Repair drop-offs not accepted on Fridays
Ready to Restore Your Piece?
Start Your Repair Request Today
No jewelry knowledge required. Just describe what's wrong in your own words, upload a photo, and our master jewelers will handle the rest — from anywhere in the country.
Get Started — It's FreeNo commitment until you approve the quote
Facets Fine Jewelry
We don’t just repair jewelry — we sell it too. Explore our curated collection of fine, antique, and estate pieces.
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